What are the payment methods?
What is your Return or Refund policy?
*All sales are final and non-refundable.
- Damage in Transit
If any items were damaged in transit, we ask that you report it to us within three (3) days. If the items are visibly damaged on receipt, please refuse the delivery and contact us as soon as possible. Items should be returned in their original packaging complete with all accessories and documentation. Once the return item received in our warehouse, we’ll issue a replacement unit.
- Item Missing or Incorrect Item
If there is an item missing from your order or the wrong item has been sent, please contact us within three (3) days, and we will do our best to resolve the problem.
What are the taxes and customs fees in different countries?
Shipping & Delivery
How long is the order processing time?
What is Shipping Fee and how is it calculated?
Why has my order been canceled?
We typically only cancel orders if no payment has been made after 72 hours, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end.