SHIPPING & DELIVERY
We have warehouses both in China and USA. If your item is in stock in our California warehouse, we will process and ship out your order within 3-5 business days, if your order needs to be shipped from our China warehouse, it will normally take 7-10 days to process due to the time difference and coordination with our international logistics department.
Once your order is shipped, you will be provided with a tracking number updated on your order with email notifications. Depending on the location of your final destination, transit time will be around 3-5 business days, plus a couple of days on custom clearance. You will be able to track the entire process via provided tracking number.
Towards the end of your order process, domestic shipping options will be given. For international shipping, we estimated the charges based on the weight of our products, our logistic team ships hundreds of orders daily, and is highly experienced with international shipping, thus the estimate is fairly accurate .
Should you have any questions regarding the shipping charges, please email us at firstname.lastname@example.org.
We typically only cancel orders if no payment has been made after 72 hours, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end.
We ship to most regions worldwide. Please contact email@example.com for additional shipping questions.
PRODUCT & TROUBLESHOOTING
We only sell brand new products with factory warranties. On rare occasions, if the miner or PSU doesn't work, you can contact us for assistance . We will try to help you troubleshoot and resolve the problem . However, if you need to claim a warranty on the product, we will direct you to the official manufacturer's repair channel.
On rare occasions, this might happen. It usually happens because of one of those reasons:
BULK & WHOLESALE
Yes, we work with both wholesale and retail clients, wholesale pricing is available upon request . Please indicate the model and quantity you wish to order to firstname.lastname@example.org . Our staff will follow up with you shortly. Keep in mind, that all products are subject to market conditions and availability, and wholesale pricing is constantly updated based on the market.
Still having problems?
Contact us at email@example.com for additional help!